# Stuck zrok2 account – enable and web console release both return 500 error **URL:** \ **Category:** zrok\ **Created:** [September 4, 2026, 8:53pm UTC](https://openziti.discourse.group/t/stuck-zrok2-account-enable-and-web-console-release-both-return-500-error/6041 "2026-09-04T20:53:09Z")\ **Posts on this page:** 6\ **Page:** 2
**Author:** ![IgorArodrigues](https://yyz2.discourse-cdn.com/free1/user_avatar/openziti.discourse.group/igorarodrigues/32/4355_2.png) [@IgorArodrigues](https://openziti.discourse.group/u/IgorArodrigues)\ **Post date:** [September 30, 2026, 1:38pm UTC](https://openziti.discourse.group/t/stuck-zrok2-account-enable-and-web-console-release-both-return-500-error/6041/22 "2026-09-30T13:38:32Z")
Still with 429 and 500 on shares, Your zrok account `Anamaiastudio@gmail.com` and when trying to regenerate the account token got: URL da solicitação [https://api-v1.zrok.io/api/v1/regenerateAccountToken](https://api-v1.zrok.io/api/v1/regenerateAccountToken) Método da solicitação POST Código de status 404 Not Found Política do referenciador strict-origin-when-cross-origin PLEASE HELP ---
**Author:** ![TheLumberjack](https://yyz2.discourse-cdn.com/free1/user_avatar/openziti.discourse.group/thelumberjack/32/113_2.png) [@TheLumberjack](https://openziti.discourse.group/u/TheLumberjack)\ **Post date:** [September 30, 2026, 6:28pm UTC](https://openziti.discourse.group/t/stuck-zrok2-account-enable-and-web-console-release-both-return-500-error/6041/23 "2026-09-30T18:28:20Z")
Hi everyone. If you had stuck sessions that cannot be deleted, I'm told you _ **should** _ now be able to delete them on your own again. I don't have any I can test myself personally but if someone does and if they could post a follow-up here with success (or failure but let's hope not) that would be appreciated. Thanks again for reporting the issues and bearing with us while we make zrok better! ---
**Author:** ![qatester](https://avatars.discourse-cdn.com/v4/letter/q/f17d59/32.png) [@qatester](https://openziti.discourse.group/u/qatester)\ **Post date:** [October 1, 2026, 1:23am UTC](https://openziti.discourse.group/t/stuck-zrok2-account-enable-and-web-console-release-both-return-500-error/6041/24 "2026-10-01T01:23:36Z")
I wouldn't be able to delete it on my own as the session was created on a virtual machine that is no longer available. I forgot to disable zrok before deleting the vm. So I require your help to delete it please. The stuck environment ID is 5-aZ3oicjK ---
**Author:** ![mguthrie88](https://yyz2.discourse-cdn.com/free1/user_avatar/openziti.discourse.group/mguthrie88/32/151_2.png) [@mguthrie88](https://openziti.discourse.group/u/mguthrie88)\ **Post date:** [October 1, 2026, 2:12pm UTC](https://openziti.discourse.group/t/stuck-zrok2-account-enable-and-web-console-release-both-return-500-error/6041/25 "2026-10-01T14:12:14Z")
If you login to the v2 console with your same account you should be able to delete the environments from there. We highly recommend moving to v2 as we will be deprecating v1 soon. > **[zrok API Console](https://api-v2.zrok.io/)** ---
**Author:** ![TheLumberjack](https://yyz2.discourse-cdn.com/free1/user_avatar/openziti.discourse.group/thelumberjack/32/113_2.png) [@TheLumberjack](https://openziti.discourse.group/u/TheLumberjack)\ **Post date:** [October 2, 2026, 12:07pm UTC](https://openziti.discourse.group/t/stuck-zrok2-account-enable-and-web-console-release-both-return-500-error/6041/26 "2026-10-02T12:07:04Z")
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**Author:** ![qatester](https://avatars.discourse-cdn.com/v4/letter/q/f17d59/32.png) [@qatester](https://openziti.discourse.group/u/qatester)\ **Post date:** [October 4, 2026, 10:55pm UTC](https://openziti.discourse.group/t/stuck-zrok2-account-enable-and-web-console-release-both-return-500-error/6041/27 "2026-10-04T22:55:19Z")
This worked. Thanks very much. I was using the v1 console even after moving to v2.I didnt know there was a v2 console. Thanks again [Previous page](https://openziti.discourse.group/t/stuck-zrok2-account-enable-and-web-console-release-both-return-500-error/6041.md?page=1)