# Visualizer shows errored state, but circuit works correctly **URL:** \ **Category:** Ziti Administration Console\ **Created:** [May 18, 2025, 1:23pm UTC](https://openziti.discourse.group/t/visualizer-shows-errored-state-but-circuit-works-correctly/4560 "2025-05-18T13:23:42Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![shady2k](https://yyz2.discourse-cdn.com/free1/user_avatar/openziti.discourse.group/shady2k/32/3493_2.png) [@shady2k](https://openziti.discourse.group/u/shady2k)\ **Post date:** [May 18, 2025, 1:23pm UTC](https://openziti.discourse.group/t/visualizer-shows-errored-state-but-circuit-works-correctly/4560/1 "2025-05-18T13:23:42Z")
Hi team, I'm really excited about this product and appreciate all the work that’s gone into it! I'm currently encountering a visual discrepancy in the Ziti Console that I’d like some help with. In the Identity Service Path view for my `homelab-service`, the console displays: - `homelab-router` with a **red (Errored)** component status - The link from `edge-router` to `homelab-router` and the link from `homelab-router` to the service show as **Errored** However, the service works perfectly — traffic flows from my device through the edge router and reaches the hosted service without issues. - The `homelab-router` is **registered and online** (`ziti fabric list routers`) - The fabric **links are in `Connected` and `up` state** (`ziti fabric list links`) - The service has an **active terminator** hosted on `homelab-router` - The circuit path correctly includes `homelab-router` and is in use - Policies (Dial/Bind) and configs (`intercept.v1` and `host.v1`) are correctly applied - The Ziti Tunnel client on the iPhone is successfully connecting to the service What I've verified: - No current errors in controller or router logs - All identities, services, policies, and routers are correctly configured - This visual state has remained even after restarts and refreshes ![image](https://global.discourse-cdn.com/free1/uploads/netfoundry/original/2X/7/78d41a5b855b77516bf42d204a87aa2c23899362.png) Is this a known issue or state sync problem in the Ziti Console (ZAC)? Maybe I'm doing something wrong? Thanks in advance! ---
**Author:** ![tburtchell](https://yyz2.discourse-cdn.com/free1/user_avatar/openziti.discourse.group/tburtchell/32/3562_2.png) [@tburtchell](https://openziti.discourse.group/u/tburtchell)\ **Post date:** [May 19, 2025, 8:02pm UTC](https://openziti.discourse.group/t/visualizer-shows-errored-state-but-circuit-works-correctly/4560/2 "2025-05-19T20:02:49Z")
Hi @shady2k, I'm happy to hear that you're enjoying OpenZiti so far! Thanks for the detailed writeup, at a glance it looks like you are doing everything correctly. While we dig in, please tell me the versions of the OpenZiti controller end Router you are running. ---
**Author:** ![shady2k](https://yyz2.discourse-cdn.com/free1/user_avatar/openziti.discourse.group/shady2k/32/3493_2.png) [@shady2k](https://openziti.discourse.group/u/shady2k)\ **Post date:** [May 20, 2025, 12:05pm UTC](https://openziti.discourse.group/t/visualizer-shows-errored-state-but-circuit-works-correctly/4560/3 "2025-05-20T12:05:40Z")
Of course! Controller/router: v1.5.4 ZAC: 3.12.2 ---
**Author:** ![Sjoerd\_van\_Eindhoven](https://avatars.discourse-cdn.com/v4/letter/s/a88e57/32.png) [@Sjoerd\_van\_Eindhoven](https://openziti.discourse.group/u/Sjoerd_van_Eindhoven)\ **Post date:** [June 7, 2025, 9:59am UTC](https://openziti.discourse.group/t/visualizer-shows-errored-state-but-circuit-works-correctly/4560/4 "2025-06-07T09:59:59Z")
Hi @shady2k I'm experiencing the same issue with Controller v1.5.4 and ZAC v3.12.4. Everything is working fine otherwise, so it’s not a major concern for me—but it would be nice if it worked as expected. I haven’t spent any time troubleshooting it yet, as this feature isn’t particularly important for my use case. ---
**Author:** ![zypresse-lack-8z](https://avatars.discourse-cdn.com/v4/letter/z/c2a13f/32.png) [@zypresse-lack-8z](https://openziti.discourse.group/u/zypresse-lack-8z)\ **Post date:** [July 2, 2025, 3:53pm UTC](https://openziti.discourse.group/t/visualizer-shows-errored-state-but-circuit-works-correctly/4560/5 "2025-07-02T15:53:18Z")
Exactly the same issue with my installation. Everything works fine except "visualizer". Controller: v1.5.4 ZAC: 3.12.4 ---
**Author:** ![Jameshclai](https://yyz2.discourse-cdn.com/free1/user_avatar/openziti.discourse.group/jameshclai/32/1888_2.png) [@Jameshclai](https://openziti.discourse.group/u/Jameshclai)\ **Post date:** [July 21, 2025, 9:53am UTC](https://openziti.discourse.group/t/visualizer-shows-errored-state-but-circuit-works-correctly/4560/6 "2025-07-21T09:53:24Z")
I’m experiencing exactly the same issue. Everything works fine except for the Visualizer component. With Controller v1.5.4 and ZAC 3.12.4, the visualizer fails to show properly. However, when I downgrade to Controller v1.1.8 (while keeping ZAC 3.12.4), the visualizer works as expected. ---
**Author:** ![harishnf](https://yyz2.discourse-cdn.com/free1/user_avatar/openziti.discourse.group/harishnf/32/2435_2.png) [@harishnf](https://openziti.discourse.group/u/harishnf)\ **Post date:** [August 7, 2025, 11:50am UTC](https://openziti.discourse.group/t/visualizer-shows-errored-state-but-circuit-works-correctly/4560/7 "2025-08-07T11:50:35Z")
This issue has been fixed in the new release of ZAC, version 3.12.5.