Ziti desktop edge for windows not enrolled with controller

Can you find the controller config file and find this section:

web:
  - name: client-management
    bindPoints:
      - interface: 0.0.0.0:8441
        address: ec2-3-18-113-172.us-east-2.compute.amazonaws.com:8441

Once you find that section, can you verify the windows machines can access that address?