Error 500 when deleting the environment

Hello!

My environment is broken; I haven't been able to delete it for over two hours—I keep getting a 500 error.

Please delete the broken environment root@ad8f8a4a71d5.

I can provide any additional information you might need.

About 12 hours have passed, and I tried to delete them again, but it didn't work. Can you help me with this problem?