Cannot delete broken environment - 500 error

[mwz]

Hi team,

My zrok2 environment is permanently deadlocked on the backend database. I am getting the following error [POST /enable][500] enableInternalServerError

I logged into the web to manually delete stale environments, but the website "request failed (500)" error as well.

Please completely delete my dangling environments. I can provide my account email address privately to the responding admin.

Thank you!

[TheLumberjack]

Stuck zrok2 account – enable and web console release both return 500 error

I have been told by the team other zrok updates are due to come out today. We'll follow up in a bit and hopefully these problems will be fixed. Thanks for letting us know

Just following up here to let you know in case you haven't seen.. Please follow that thread for updates

[TheLumberjack]

Stuck zrok2 account – enable and web console release both return 500 error

Hi everyone. If you had stuck sessions that cannot be deleted, I'm told you should now be able to delete them on your own again. I don't have any I can test myself personally but if someone does and if they could post a follow-up here with success (or failure but let's hope not) that would be appreciated. Thanks again for reporting the issues and bearing with us while we make zrok better!

Hi. Just following up here too. I made this post on the pinned topic but just FYI here to make sure I cover all the bases... [duplicating the summary of that post here follows]

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If you had stuck sessions that cannot be deleted, I'm told you should now be able to delete them on your own again. I don't have any I can test myself personally but if someone does and if they could post a follow-up here with success (or failure but let's hope not) that would be appreciated.

Thanks again for reporting the issues and bearing with us while we make zrok better!