Hosted zrok2 environment stuck – enable and release both return 500

I am using zrok2 v2.0.4 on Windows 11 with:

Local zrok2 status reports that no local environment exists.

However, the API console contains a stale environment:
Description: MSI\Deepak@MSI
Created: July 14, 2026

Running zrok2 enable <redacted-token> returns:
[POST /enable][500] enableInternalServerError

Trying to release the stale environment from the API console also returns:
request failed (500)

Please reconcile/delete the orphaned environment and its associated
OpenZiti identity/policies from the hosted backend.

I can provide my account email privately.