Ziti Edge Desktop CONTROLLER_UNAVAILABLE

1

Hey,

I'm trying to configure an identity with Ziti Edge Desktop (on windows).

So I've enrolled my identity, but it doesn't detect any service.
On the services logs I have this error:

[2025-07-10T09:30:20.798Z]    WARN ziti-sdk:ziti.c:2012 version_pre_auth_cb() ztx[0] failed to get controller version: CONTROLLER_UNAVAILABLE/software caused connection abort
[2025-07-10T09:30:20.798Z]    WARN ziti-sdk:ziti_ctrl.c:177 ctrl_resp_cb() ctrl[https://overlay.mydomainname.com:1280] request failed: -4079(software caused connection abort)
[2025-07-10T09:30:20.798Z]    INFO ziti-sdk:ziti_ctrl.c:180 ctrl_resp_cb() ctrl[https://overlay.mydomainname.com:1280] attempting to switch endpoint
[2025-07-10T09:30:20.798Z]    WARN ziti-sdk:ziti_ctrl.c:600 ctrl_next_ep() ctrl[https://overlay.mydomainname.com:1280] no controllers are online
[2025-07-10T09:30:20.798Z]    WARN ziti-sdk:ziti.c:673 ext_jwt_singers_cb() ztx[0] failed to get external auth providers: software caused connection abort

But https://overlay.mydomainname.com:1280 is accessible and I'm actually using it to configure the services, create the identity, etc.

I'm using Ziti Edge Desktop v2.6.5 with controller docker image version openziti/ziti-controller:1.6.2.

Tried v2.6.4 and it worked perfectly.

Any idea of what could be the issue ?

2

I don't think that error is particularly relevant, it's possible but just feels unlikely. There's nothing substantially different between 2.6.5 and 2.6.4. The tunnelers are subtlely different.

With the current information it's pretty hard to have a guess as to what the problem actually is. Could you try using 2.7.1.5 and see if that works? Or even retrying 2.6.5?

3

I tried again with 2.6.5 and it's working now :confused:
My domain is configured in cloudflare, maybe it was a dns propagation problem ?