Api Zrok returns error 500

Support
1

Hello, I'm getting error 500 when executing any zrok command.

2024-03-25 14:34:50 [   0.497]    INFO main.(*enableCommand).run: contacting the zrok service...
2024-03-25 14:35:13 [  23.496]   ERROR main.(*enableCommand).run: the zrok service returned an error: [POST /enable][500] enableInternalServerError 
2024-03-25 14:35:14 there was a problem enabling your environment!
2024-03-25 14:35:14 
2024-03-25 14:35:14 you are trying to use the zrok service at: https://api.zrok.io
2024-03-25 14:35:14 
2024-03-25 14:35:14 you can change your zrok service endpoint using this command:
2024-03-25 14:35:14 
2024-03-25 14:35:14 $ zrok config set apiEndpoint <newEndpoint>
2024-03-25 14:35:14 
2024-03-25 14:35:14 (where newEndpoint is something like: https://some.zrok.io)
2024-03-25 14:35:14 

2024-03-25 15:05:52 [ERROR]: unable to create share (unable to create share: [POST /share][500] shareInternalServerError)
2

Hi @taki-eddine,

Yes, zrok had an incident at this time. You can keep up with and review past incidents at https://status.zrok.io/ With each incident we make zrok and OpenZiti stronger. Thanks for your patience!

3

@TheLumberjack
Thank you for your response, I checked the status page and I saw that the incident has been fixed, but still the problem persists:

2024-03-25 16:24:54 INFO: reading enable parameters from environment variables
2024-03-25 16:24:54 zrok configuration updated
2024-03-25 16:24:54 INFO: running: zrok enable ...
2024-03-25 16:25:06 there was a problem enabling your environment!
2024-03-25 16:25:06 
2024-03-25 16:25:06 you are trying to use the zrok service at: https://api.zrok.io
2024-03-25 16:25:06 
2024-03-25 16:25:06 you can change your zrok service endpoint using this command:
2024-03-25 16:25:06 
2024-03-25 16:25:06 $ zrok config set apiEndpoint <newEndpoint>
2024-03-25 16:25:06 
2024-03-25 16:25:06 (where newEndpoint is something like: https://some.zrok.io)
2024-03-25 16:25:06 
2024-03-25 16:24:54 [   0.499]    INFO main.(*enableCommand).run: contacting the zrok service...
2024-03-25 16:25:05 [  11.006]   ERROR main.(*enableCommand).run: the zrok service returned an error: [POST /enable][500] enableInternalServerError
4

There might still be issues underway. We're monitoring and will update the status page appropriately.

There is an improvement in the works that should eliminate the issue we're seeing. That should get rolled out this week.

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