Hello, I've been using External JWT auth and successfully had it working, and now my Ziti Tunneler app on Android still shows it's connected and authenticated and "on", however the intercepts are not actually functioning now.
I receive "ERR_CONNECTION_REFUSED" on Chrome. I can send the logs to you if it will help (just let me know where to send them), there's a lot there in the zip file for it. Attached screenshots showing the active identity/tunnel.
To add on to this... I tried disabling the identity and tunnel and re-enable and the identity shows as "offline". If I go into details it says "Authentication: Initial".
Hmmm ok I believe the router logs are in UTC.... sending the rough time frame matching this in UTC now, I'm not sure what to look for in. Thank you for looking into this!
Restarted the router - no change, same with restarting the controller.
It started working by itself again last night.... I've had this a few times. Let me know if there's any other logs or info I can send to help troubleshoot/find the bug the next time this happens.
the router logs indicated some issue between controller and router. management connection was being reset frequently and router was not getting updates, which led to endpoints not being able to connect to the router