Mobile Edge 30 Seconds timeout?

Support General Questions
1

hi Team,

Lately been trying to test more with mobile app, it is working but i like to check if there’s hardcoded 30 seconds timeout for authentication?
I something do need more time due to idp brokerage and often it caused timeout error one first attempt and second attempt successful.

This create some negative user experience. I like to confirm if this is the case?

2

I think at this time, it's hardcoded to 30s. I recall a change that will change it to 60s but it still isn't configurable. Sounds like that change hasn't made it out to the clients yet but it'll be coming at some point, I'm sure.

3

Thanks. from what i noticed, it is still pretty fast.
the moment user took longer than 30 seconds to authenticate via IDP it would have page no display error and succeeded on second attempt since he / she was already authenticated.

this is set in binary tunnel service hence nothing we could do to set the timeout duration.

Regards

1 Like