Share conflict, can't delete or create public share

zrok
1

Hi, I was using my public share yesterday when my internet connection crashed. It seems the url share is now locked but I can't delete it.
When I try to share public I get: [ERROR]: unable to create share (unable to create share: [POST /share][409] shareConflict "name [REDACTED] in namespace 'public' is already in use by another share")
When I go to the url I get: share 1rbv4b9xqaxi not found! are you running zrok2 share for this share?
When I try to delete 1rbv4b9xqaxi I get: ERROR main.(*deleteShareCommand).run [DELETE /unshare][404] unshareNotFound

2

I have the same problem. But no one has answered or offered any advice for over two days now.

3

Staff replied here: Stuck zrok2 account – enable and web console release both return 500 error - #7 by smilindave26
It seems they know about the issue and currently working on it

4

But they replied and resolved the matter privately in that case. Meanwhile, I haven't been able to get an answer for three days now!

5

No it wasn't private, they're trying to resolve the issue for everyone. I have the same problem and it's ongoing, just need to wait 'till it's fixed

6

yes. we're working on it. A handful of intertwined issues related to our rate limiters, account cleanup, and conflicts that arise from mixing zrok and zrok2 environments. We can address some of these manually, case by case, until a solution is in place (a team is assigned to that), a software update we're working on, and a likelihood that we'll end support for zrok and require use of zrok2. We will post here as updates are made.

7

How do I delete stuck, corrupted environments? They keep throwing a 500 error and cannot be deleted. I haven't been able to remove them even after three days.

8

Hi @Saxan007 - I've responded to your issue in another thread

9

I saw it; thanks for the help. I waited quite a while.

10

Hi. Just following up here too. I made this post on the pinned topic but just FYI here to make sure I cover all the bases... [duplicating the summary of that post here follows]

If you had stuck sessions that cannot be deleted, I'm told you should now be able to delete them on your own again. I don't have any I can test myself personally but if someone does and if they could post a follow-up here with success (or failure but let's hope not) that would be appreciated.

Thanks again for reporting the issues and bearing with us while we make zrok better!