Hello,
I wanted to cancel my subscription. Normally, the subscription gets cancelled but I am allowed to use the service for the month that I paid. But it seems the tier gets reset but I do not get any refund of credits or to my bank?
I dont want the service to auto charge me since I dont use this service that often, but now it seems it just removed my subscription completely even though I just paid right now.
When you cancel a subscription, we do not issue a refund or credits for the remainder of the month. Instead, you retain the benefits of the subscription tier you were subscribed to until the end of the month. You will be able to continue to use zrok at the increased limits according to the plan you had subscribed to until the end of the month and will not be billed again, unless you decide to subscribe again.