Stuck environment and share throwing 500 error on web console

[d.akinci74]

Mesaj:
Hello,
I am unable to delete a stuck environment and its associated share from my hosted zrok account. The web console throws a 500 internal server error ("An error occurred releasing your environment").

The stuck environment details:

• Environment ID: 9F22gJ6cI
• Stuck Share Host Info: Host shell; localhost; android; aarch64

Could an administrator please manually prune/delete this orphaned environment and its shares from the backend database? Thank you!

[TheLumberjack]

Stuck zrok2 account – enable and web console release both return 500 error

I have been told by the team other zrok updates are due to come out today. We'll follow up in a bit and hopefully these problems will be fixed. Thanks for letting us know

Just following up here to let you know in case you haven't seen.. Please follow that thread for updates

[TheLumberjack]

Stuck zrok2 account – enable and web console release both return 500 error

Hi everyone. If you had stuck sessions that cannot be deleted, I'm told you should now be able to delete them on your own again. I don't have any I can test myself personally but if someone does and if they could post a follow-up here with success (or failure but let's hope not) that would be appreciated. Thanks again for reporting the issues and bearing with us while we make zrok better!

Hi. Just following up here too. I made this post on the pinned topic but just FYI here to make sure I cover all the bases... [duplicating the summary of that post here follows]

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If you had stuck sessions that cannot be deleted, I'm told you should now be able to delete them on your own again. I don't have any I can test myself personally but if someone does and if they could post a follow-up here with success (or failure but let's hope not) that would be appreciated.

Thanks again for reporting the issues and bearing with us while we make zrok better!