Hello, I'm trying to access a share made by my friend in order to join a Minecraft server, but I keep on getting this error:
[ERROR]: unable to access ([POST /access][404] accessNotFound)
A few of my friends also encountered the same problem while trying to join, so I don't think this is a problem on my end.
Apparently when my friend restarts the zrok share, some people are able to access it while those who could before might lose access to it for some reason.
Hi @xena, welcome to zrok and the communtity (and to OpenZiti and BrowZer)!
How many friends are accessing the server? This sounds to me like you might be hitting one of the limits. I'm not well-versed in the limits enough to know and I can't check.
I'll bring this to people's attention, but it likely won't get looked at until tomorrow, unfortunately.
Thanks, zrok has been really useful as of late except for this hiccup.
Usually its around 4 or 5 people, but it could go up to 8 depending on how many people plan on joining. I really don't think that it's some sort of limit though as the problem can randomly disappear/reappear when restarting the share.
I believe you are running into the limits on the production instance. As zrok has evolved, we've rolled out new limits features in the core engine and the production environment has slowly been getting those rolled out. I believe the production environment has the share_frontends limit set to 5 for the free tier... which would mean that the first 5 users to run zrok access against the share would succeed, and the 6th would get a 404.
We already now that user experience is not ideal, and we'll be working to improve the error messaging in upcoming zrok releases. But that does sound like what you're running into.
I believe even the lowest paid tier has a significant increase in the number of share_frontends that are available. I'll confirm and report back.
Confirmed the production configuration... the free tier limits share_frontends to 5, and the two upgrade packages (the $7/mo and the $20/mo) both upgrade share_frontends to be the same as the number of available shares, so 10 and 100 respectively.
The pricing and details are available here:
Well that's unfortunate. Either way, thanks for explaining what was going on.